Information about shipping methods and weight limit.
How do we calculate shipping cost?
How do you track your order?
Shipping Methods on FondMart
For wholesalers, you can set shipping methods when you place orders from your shopping cart.
For both dropshipping and wholesale orders, you can go to Order List to choose shipping methods before you pay.
There are different options of shipping to choose from depending on your location. You can pick the one that fits you based on cost and delivery time. Please kindly refer to the following chart for our recommendation:
Tips：ePacket do not require VAT in Brazil. That is why we recommend you to use ePacket when you are shipping to Brazil. If you use other shipping methods in Brazil, please provide us your VAT in notes when placing your order.
Weight Limit of Package
There is no weight limits for most of shipping methods mentioned above except for epacket which is especially designed for small package that is below 2kg. Normally when you order more than 10 pieces, the total weight will reach over 2kg.
How to Track Your Order
The tracking number will be uploaded to your order page after shipment. Go to My account > Wholesale Orders / Dropshipping Orders. You can use your tracking number to track your order on website:
The delivery time varies for different logistics channels and destinations. You can find the estimated delivery time on the product page. For example, if you choose CNE express, it will take 10-16 business days to arrive to US/UK/EU/AU.
Total Waiting Time = Processing Time + Delivery Time
Please kindly note that this delivery time is only for your reference. Your order may experience a shipping delay. Processing time may vary during high volume order periods. Shipping delay is due to several factors, including bad weather, travel restrictions, available staffing, and/or federal/state/local mandates. Thus, we cannot guarantee a specific date when your order is received.
We promise a FULL REFUND if you don’t receive your package within 45 days.
The shipping cost shows you on the product page below SKU is an estimated cost for 1 piece. This number may change when you purchase multiple pieces. This is because our system calculates shipping cost based on the total weight of your package. This shipping cost will change as you change the quantity of one product.
In this article, we recommend you to use different shipping methods for different countries. Please note that our shipping cost is calculated based on your package weight. All the changes of shipping can only be made before you complete your payment. If you have any further questions, feel free to reach out to your personal sales manager.